Refund Policy

What Is All About The India Flower Plaza’s Return Policy?

Here, it is being officially announced that no returns are allowed. But we are here to impart the best to our customers. Please let us know in case if you are not satisfied with the product or you receive a messed product having defective packaging. You need to let us know at the earliest. Our customers can also write us on contact@indiaflowerplaza.comor you may also make a call on the given number +91 814 130 1021 We are here to assist you on all working days.

What If You Wish To Return A Defective Or Damaged Product For A New Replacement?

We always make sure that our customers should receive the product having good condition. We hire the best courier company so the product must not either get messed or damaged at any rate. In any case, there is a distant chance that the thing might be harmed amid travel or that a wrong thing is conveyed to you. But do not worry, if you find the product not in good condition or packaged improperly, do not receive it and let us know as soon as possible. You may write us or call us at +91 814 130 1021according to your convenience. We are here to listen to you and take the appropriate initiative.

We Do Not Guarantee A Refund For Cases Where:
  • We are not responsible if any of these items such as flowers, plants, natural products, desserts, blessing items and protected things are delivered to a mistaken address gave by the sender. Make sure you are providing the accurate address.
  • We are dedicated to making on-time delivery and that is why you must be available at home to receive that. Unsuccessful delivery emerging from the beneficiary not being available at the time of delivery at the address given by the sender or the beneficiary declining to acknowledge the delivery.
  • The product will not come under the circumstances of refund policy if the item quality issues is caused by despicable treatment of the item.
  • If cancellation or any sort of modification in request regarding a Domestic order is submitted less than 24 hours, the refund will not be made in this case. Apart from it, this will also not be accepted if cancellation or medication is made prior to the date of delivery. Moreover, submitting a cancellation/modification request in an International order made 48 hours will also not be addressed.
In What Time Refunded Amount Be Credited Back To Your Account?
  • Online Refund – It will be credited straightforwardly through the mode from which the client has paid the money within 24 working hours. Once it is done from our side, refund usually takes 5-7 business days to reflect on your record.
  • Offline Refund – It will be credited once the client shares the required bank information which it takes 5-7 working days.
What If A Customer Is Not Happy

As the best brand, we are putting the best efforts to serve you the best. But we are sorry to hear if we find a customer is not happy. We are dedicated to serving you the best. Do not forget to write or call us if not happy with our service. Our customers’ satisfaction matter to us.